New Mobile Cashing Feature Added To Virginia Lottery App

Written By Adam Hensley on March 10, 2023
Virginia Lottery Mobile Cashing Online Lottery App

If you’re a Virginia Lottery player, you can now cash your winning tickets directly into your online lottery account.

On Thursday, the Virginia Lottery announced its new mobile cashing feature.

Simply put, if you’ve purchased a physical scratcher or draw game ticket, you can scan it on the mobile app and add your winnings directly to your online lottery account. Those funds can be used to play any games offered through the Virginia Lottery’s app, including a handful of instant games.

“We are pleased to introduce this innovative option to our players,” Virginia Lottery Executive Director Kelly T. Gee said in a release. “We always have an eye on creating great customer experiences, so offering this convenient way for consumers to do business with us when and how they want demonstrates that commitment.”

How does new VA Lottery mobile ticket cashing feature work?

It takes just three easy steps to take advantage of the lottery’s new convenient feature.

  1. Tap the ticket checker in your Virginia Lottery app (in the top right corner)
  2. Using that checker, scan your ticket barcode
  3. Claim your prize

No surprise, but you’ll need to be logged into your Virginia Lottery account to cash your winnings tickets through the app. You can download the app from both the App Store or the Google Play store.

Additionally, players can deposit prizes of up to $5,000 into their online wallets. The Virignia Lottery’s website says that for a prize of more than $5,000, visit a lottery customer service center.

When you’re looking to deposit your first prize more than $100, the Virginia Lottery warns that it may require additional information to process. Additionally, depositing any prize of more than $600 requires an online claim to be submitted and approved before it will be added to your wallet.

Lottery players can use digital voucher option to withdraw at retail locations

The Virginia Lottery added another feature in addition to adding your winnings directly to your online account.

Players are now able to create a digital voucher with a barcode. Players can scan the barcode from their phone at any Virignia Lottery retailer to withdraw winnings from their account.

According to the lottery, vouchers can be from $1 to $250. Players can create up to five of these vouchers each day.

Withdrawing a prize of more than $5,000? You’ll still need to visit the customer service center or submit their claim by mail.

It’s a win-win for both customers and retailers. Customer convenience is one of the main drivers of these additions, but retailers also earn a commission for each voucher cashed from their store.

If you don’t want to use the new digital withdraw method, don’t fret. You can still use the previous methods of ACH/bank transfer, online banking, VISA debit or PayPal.

Photo by PlayVirginia
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Adam Hensley

Adam Hensley is a journalist from Des Moines, Iowa. His byline has appeared in the Associated Press, Sports Illustrated and sites within the USA Today Network. Hensley graduated from the University of Iowa in 2019 and spent his college career working for the Daily Iowan’s sports department, both as an editor and reporter.

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